AI innovations are proving effective in enhancing efficiency, accuracy, and financial performance across the revenue cycle.

Turning potential into performance: AI in revenue cycle management

As artificial intelligence’s role in revenue cycle management rapidly evolves, healthcare leaders face increasing scrutiny to prove its value. Yet AI is already delivering powerful results to maximize efficiency, enhance accuracy, and accelerate payments.

In a commissioned study conducted by Forrester Consulting on behalf of Waystar, explore the current state of AI adoption across the revenue cycle — and what’s needed to turn potential into measurable performance. Discover where AI is delivering impact and how to unlock true value at scale.

Publication date: June 2025

What’s inside

1. How — and where — AI is driving meaningful results across revenue cycle operations
2. Why growing trust in AI is accelerating adoption among top healthcare organizations
3. Where healthcare leaders are planning to expand and refine AI investments

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