For revenue integrity leaders: see how a large multi-state health system stabilized coding operations, reduced denial backlogs, and recovered $17.5M in net revenue.
One of the nation’s largest health systems—operating nearly 70 hospitals—faced mounting pressure across its revenue cycle. Coding vacancies, rising denial volumes, and technology disruptions—including an EMR outage that forced paper charting across dozens of facilities—created significant operational challenges and billing delays.
To address these issues, the organization partnered with AMN Healthcare to implement a scalable coding and HIM support model designed to stabilize operations and strengthen revenue integrity. The engagement included enterprise coding support, denials and appeals expertise, chart deficiency analysis, and an innovative coding float pool designed to flex staffing capacity as demand fluctuated.
